19 Melrose Flower Studio

recognizes that respecting user privacy over the Internet is of utmost importance. This privacy statement is designed to provide information about the privacy and data collection practices for the site: www.19melrose.com. The Site is operated by 19 Melrose Flower Studio.

Identifying Information

In general, you can visit the Site without telling us who you are or providing any information about yourself. In some areas of the Site, we ask you to provide information that will enable us to process an order, offer services that require registration, assist you with technical support issues or to follow up with you. Generally, 19 Melrose Flower Studio requests identifying information when you:

• Register on any of our web sites.
• Place an order.
• Provide feedback to an online survey or tell us about an idea or suggestion.
• Participate in a rebate program, contest, or other promotional offer.
• Request a spevial service.
• Register for a workshop
• Request information or files from technical support or customer service.

In these instances,19 Melrose Flower Studio will ask for your name, address, e-mail address, phone number and other appropriate information needed to provide you with these services. In all instances, if you receive a newsletter or other mailing from us, you will always be able to "unsubscribe" to these mailings at any time.

What 19 Melrose Flower Studio Will Do With Your Information

If you choose to give us personal information for any of the purposes above, this information is retained by 19 Melrose Flower Studio and will only be used by 19 Melrose Flower Studio to support your customer relationship with us. We will not add you to a mailing list, or newsletter without your registration for this service. We will only contact you if further information is required from you to complete a service.

Placing an Order

When you place an order using our secure online form, you establish a secure connection between your computer and our server using Secure Sockets Layer (SSL), an advanced encryption technology used to protect the storage and transfer of your data from unauthorized parties. Your order remains encrypted until it is safely behind the firewall of our order-processing center. All payment information is strictly confidential and is securely stored until it is forwarded to the bank or credit card company for processing.

What Others May Do With Your Information

19 Melrose Flower Studio does not share, rent, or sell any personally identifying information provided through our Site (such as your name or email address) to any outside organization for use in its marketing or solicitations. From time to time 19 Melrose Flower Studio may use agents or contractors who will have access to your personal information to perform services for 19 Melrose Flower Studio (such as database maintenance, computer servicing), however, they are required by us to keep the information confidential and may not use it for any purpose other than to carry out the services for 19 Melrose Flower Studio.

19 Melrose Flower Studio On-line Store

When you place an order using our secure online form, you establish a secure connection between your computer and our server using Secure Sockets Layer (SSL), an advanced encryption technology used to protect the storage and transfer of your data from unauthorized parties. Your order remains encrypted until it is safely behind the firewall of our order-processing center. All payment information is strictly confidential and is securely stored until it is forwarded to the bank or credit card company for processing.

When purchasing products through the our web site, the order form will also ask you to provide a telephone number. However, the telephone number is only used to quickly resolve questions relative to an order, such as to clarify customer email addresses that are inactive, or entered incorrectly.

Third Party Links

19melrose.com does provide links to other sites. Other Internet sites and services have separate privacy and data collection practices. Once you leave www.19melrose.com, 19 Melrose Flower Studio cannot control, and has no responsibility for, the privacy policies or data collection activities at another site.

Changes to this Policy

19 Melrose Flower Studio may from time to time revise its privacy policy. You should therefore periodically visit this page, so you are aware of any such revisions. We will not, however, use your existing information in a manner not previously disclosed. You will be advised and have the opportunity to opt out of any new use of your information.

Contacting Us

If you have any questions about our privacy policy and/or the practices of our web site, you can email us at marilyn@19melrose.com or  write to:

• 19 Melrose Flower Studio
• 19 Melrose Ave.
• Barrie, ON
• L4M 1A5